SYSTEM STATUS

Express IVR status.

Real-time health of voice, messaging, the IVR runtime, AI packs, the API and webhooks.

All systems operational

Live status of the Express IVR platform. Subscribe for incident updates from the dashboard.

Voice & Telephony
Operational
99.9% · 90 days
Messaging — SMS / WhatsApp / RCS
Operational
99.9% · 90 days
IVR Runtime
Operational
99.9% · 90 days
AI Packs — Voice / Chat / Text / Quality
Operational
99.9% · 90 days
Dashboard & REST API
Operational
99.9% · 90 days
Webhooks & Events
Operational
99.9% · 90 days

Past incidents

14 Nov 2025 · 02:10–02:48 IST

Elevated SMS delivery latency (north India)

A carrier-side DLT scrubbing delay raised SMS delivery times for some routes. Traffic was rerouted to a secondary aggregator and latency returned to normal. No messages were lost.

● Resolved
28 Oct 2025 · 19:05–19:22 IST

Webhook retries queued

A deployment briefly slowed webhook delivery. Events were queued and replayed in order once the fix rolled out.

● Resolved
06 Oct 2025

No incidents

All systems operated normally.

● Resolved

Status figures on this page are illustrative placeholders for the demo — wire this page to your live monitoring to show real-time component health.