CUSTOMER STORIES

Teams that stopped staffing the phone line.

Real outcomes from companies running voice, messaging and AI on Express IVR.

HEALTHCARE · MEDIVANCE
3×
the call volume, a third of the agents
We took 900 calls a day with 38 agents. We now take 1,400 with 12 — and CSAT went up.
Priya Nandakumar · VP Customer Ops, Medivance
TRAVEL · ORBIT TRAVEL
2 weeks
from kickoff to production
Two weeks from kickoff to production. Our old vendor quoted five months for the same flow.
Rahul Verma · CTO, Orbit Travel
BANKING · KAVYA BANK
0
six-week compliance reviews
The first time compliance approved a voice AI without a six-week review — the audit log did the arguing.
Ananya Bose · Head of Risk, Kavya Bank
MEDIA · HALCYON MEDIA
41,000
concurrent legs at peak, zero dropped
Peak night we hit 41,000 concurrent legs. Not one dropped. I watched the graph for four hours and nothing happened.
Imran Qureshi · Platform Lead, Halcyon Media

Trusted across industries

From four-seat clinics to 900-seat BPOs, teams run their customer conversations on Express IVR.

  • Medivance
  • Orbit Travel
  • Kavya Bank
  • Halcyon Media
  • Aspire
  • Brillon

Want results like these?

Bring your ops lead to a 30-minute demo and we'll build your first flow live on the call.