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Redefining business communication since 2016.

Established in 2016, Express IVR is among the most dependable open cloud voice communication platforms in India, helping businesses redefine how they connect with customers.

With cutting-edge IVR and cloud telephony — now joined by conversational AI — we bring voice, messaging and automation onto a single runtime, so every conversation is answered, routed and resolved in one place.

More about us
2016Founded in India
Open CloudVoice & Messaging Platform
IVR + AICloud telephony

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FIND US

Come and say hello.

Our corporate office is in Sector 16, Noida — about ten minutes from Sector 16 metro station.

Sector 16, Noida
CORPORATE OFFICE · NOIDA

Noida, Uttar Pradesh

B&B Genesis, A-12-13, First floor, A Block, Sector 16, Noida, Uttar Pradesh 201301

REGISTERED OFFICE · NOIDA

Noida, Uttar Pradesh

1103, Tower A3, Panchsheel Greens 2, Sector 16, Greater Noida West, Uttar Pradesh, 201306, India

LEGAL ENTITY

SMS Cloud Technologies Pvt Ltd

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Stay in the loop.

Product updates, playbooks and the occasional behind-the-scenes.

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Reach us the way that suits you.

Hover a channel to see the options. Same multi-channel platform we sell — the choice is genuinely yours.

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Straight through to the team that builds the flows.

Email us

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Send the brief and we'll come back with a plan.

[email protected]

Reply within one working day.

WhatsApp

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Quick questions on the channel you already use.

Book a free demo

30 minutes. We'll build your first call flow live on the call, for your exact use case.

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Quick answers

Within one working day for form and email enquiries. If it's urgent, message us on WhatsApp or email [email protected] between 10:00 and 19:00 IST, Monday to Saturday.

Email, WhatsApp, SMS or RCS — whichever you pick on the form. We use the same multi-channel platform we sell, so the choice is genuinely yours.

Yes — a free 30-minute demo where we build a working call flow for your use case live on the call. Ask for it in the message box and we'll send times.

Our offices are in Noida and our strongest coverage is across India. Write in with your requirement and we'll tell you honestly what we can support.

Still thinking it over?

No pressure — but the first step is always a conversation. Let's find out what's possible.

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