Starter
Small support teams moving off a desk phone.
₹799/ agent
billed monthly
billed monthly
WHAT'S INCLUDED
- Up to 25 agents
- Cloud IVR & ACD routing
- Call recording (30 days)
- Live dashboard
- Email support
PRICING · ONE RUNTIME
Pick a product. See every price.
Cloud Contact Center, Office IVR, IVR Blast and Messaging all run on one Express IVR runtime. Expand any product below to see its plans — AI Solutions are priced separately at the end.
INBOUND · CCaaSCloud Contact Center
Every customer conversation in one intelligent workspace — priced per agent.
Growth
Scaling teams that need omnichannel and CRM sync.
₹1,499/ agent
billed monthly
billed monthly
WHAT'S INCLUDED
- Unlimited agents
- Skills-based routing
- CRM & ticketing integrations
- Calls + WhatsApp + chat in one inbox
- Recording & QA (180 days)
- Priority support
Enterprise
Multi-site operations with strict SLAs.
Custom
Tailored to volume & SLAs
Talk to SalesWHAT'S INCLUDED
- Everything in Growth
- Dedicated AI voice agents
- Custom SLAs & 99.9% uptime
- SSO, audit logs, warehouse stream
- Dedicated success manager
Prices per agent, billed monthly or annually. Minimum 5 agents. Excl. GST.
One customer threadNative AI layerDLT / TRAI / DPDPUnified analytics
VIRTUAL NUMBER · IVROffice IVR
A professional phone presence, without a PBX — priced per virtual number.
Basic
Freelancers and shops that just need a branded greeting.
₹499/ number
billed monthly
billed monthly
WHAT'S INCLUDED
- 1 virtual number
- Custom greeting & menu (1 level)
- Call forwarding to 3 numbers
- Missed-call alerts
- Email support
Business
Offices that route callers by department and hours.
₹1,299/ number
billed monthly
billed monthly
WHAT'S INCLUDED
- Up to 5 numbers
- Multi-level IVR menus
- Working-hours routing
- Voicemail-to-email
- Call analytics
- 4+ Indian languages built in
Enterprise
Multi-branch companies with custom call flows.
Custom
Tailored to volume & SLAs
Talk to SalesWHAT'S INCLUDED
- Everything in Business
- Unlimited numbers & branches
- API & CRM webhooks
- Custom voice prompts
- Dedicated success manager
Prices per virtual number. 200+ number types available. Excl. GST.
Branded greetingsMulti-level menusVoicemail-to-emailCall analytics
OUTBOUND · VOICE BROADCASTIVR Blast
Reach thousands of customers with one voice campaign — platform fee plus usage.
Launch
Occasional alerts, reminders and surveys.
₹2,999platform
billed monthly
billed monthly
WHAT'S INCLUDED
- 10,000 calls / month included
- Bulk upload & scheduling
- Personalised messages
- Delivery reports
- Email support
Scale
Regular campaigns with keypress capture and retries.
₹9,999platform
billed monthly
billed monthly
WHAT'S INCLUDED
- 50,000 calls / month included
- Keypress (DTMF) capture
- Smart automatic retries
- Live campaign dashboard
- Priority support
Enterprise
High-volume dialing with compliance needs.
Custom
Tailored to volume & SLAs
Talk to SalesWHAT'S INCLUDED
- Everything in Scale
- Up to 50k calls / minute
- API & webhook triggers
- DLT / TRAI compliance handled
- Dedicated success manager
Platform fee plus per-pulse usage. Included calls are the monthly allowance. Excl. GST.
Bulk broadcastKeypress surveysAutomatic retriesReal-time reports
OMNICHANNEL · SMS · WHATSAPP · RCSMessaging
Reach customers on SMS, WhatsApp and RCS from one platform — per month plus usage.
Starter
Transactional SMS — OTPs, alerts and reminders.
₹999/ month
billed monthly
billed monthly
WHAT'S INCLUDED
- 10,000 messages / month
- SMS (DLT-ready)
- Approved templates
- Delivery reports
- Email support
Growth
Teams that want WhatsApp and two-way conversations.
₹3,499/ month
billed monthly
billed monthly
WHAT'S INCLUDED
- 50,000 messages / month
- SMS + WhatsApp Business API
- Two-way conversations
- Templates & automation
- Delivery & engagement analytics
- Priority support
Enterprise
High-volume omnichannel with AI and RCS.
Custom
Tailored to volume & SLAs
Talk to SalesWHAT'S INCLUDED
- Everything in Growth
- RCS rich messaging
- AI chatbots (NLU) & handoff
- Cross-channel fallback
- Dedicated throughput & success manager
Included messages are the monthly allowance; overage billed per message. WhatsApp conversation charges passed through at cost. Excl. GST.
One thread, every channelDLT-ready SMSWhatsApp Business APIRCS rich cards
Every product, one platform — included.
Add a product and it plugs into the same runtime. No second vendor, no second login, no second contract.
One customer threadNative AI layerDLT / TRAI / DPDP complianceUnified analytics99.9% uptimeOne bill
AI SOLUTIONS · PRICED SEPARATELY
AI packs — modular, and billed on their own.
Kept separate from product plans on purpose. Switch a pack on and it plugs into any product you run — pay only for what you use.
Voice Pack
ASR + neural TTS so IVRs and voicebots listen and talk naturally — in real time.
from ₹2,999 / mo · billed monthly
Add this packChat Pack
NLU chatbots that resolve intent across WhatsApp and web chat, with clean human handoff.
from ₹3,999 / mo · billed monthly
Add this packText Pack
Auto-tag and answer SMS / RCS replies the moment they land — intent, language, routing.
from ₹1,999 / mo · billed monthly
Add this packQuality Pack
Score 100% of conversations — sentiment, compliance keywords and agent scorecards.
from ₹4,999 / mo · billed monthly
Add this packPacks are modular add-ons to Cloud Contact Center, Office IVR, IVR Blast or Messaging. Usage billed per minute / message. Excl. GST.
Pricing questions, answered.
Can I combine products?
Yes — most teams run two or three. Every product shares one runtime, one customer record and one invoice, so adding a product is a plan change, not a new contract.
How is Messaging billed?
A monthly plan that includes a message allowance, plus per-message overage. WhatsApp conversation fees and carrier/DLT charges are passed through at cost.
Why are AI Solutions priced separately?
The AI packs are modular — you can switch one on for any product without changing your base plan, so they're billed on their own and only for what you use.
Is there a free trial?
Every product can be tried with a guided demo and a sandbox account. Talk to us and we'll switch it on for your use case.
Are taxes and telecom charges included?
Listed prices exclude GST. Carrier, DLT and WhatsApp conversation charges, where applicable, are passed through at cost.
Not sure which plan fits?
Tell us what your customers need — we'll size the right products and plans, live on a call.